AI leaves the dashboard and enters the building itself

The next wave will show up in sensors, energy systems, work orders, service teams, robots and AI agents - changing facility management from reactive maintenance to continuous, predictive operations.

JLL’s Michael Ewert and Juan Pablo Negus bring a global view from one of the world’s largest facility management platforms. Across offices, life science, data centres and mission-critical portfolios, they show what AI looks like in practice: buildings that detect problems earlier, operators who act sooner, and a data layer that cuts cost, reduces risk and improves resilience.